FREQUENTLY ASKED QUESTIONS
Once you place your order, you should receive your order confirmation email. After a few business days, you should receive a shipping confirmation email which includes your tracking number. MAKE SURE to check your spam folders if it's been a few day's and you haven't received one!
All orders placed on our site are subject to order processing. This is to ensure top quality of your item(s) & your shipping address is validated in our system. Orders are processed within 2-3 business days (Mon-Fri)
On average most orders placed on business days during regular business hours will ship within 2-3 business days and will arrive to your doorstep within 5-20 business days.
All orders can be cancelled up to 24 hours of placing order or shipment, whichever comes first. If your order has been paid and you need to change or cancel it, you must contact us within 8 hours or sooner. Once the packaging and shipping process has started, it can no longer be cancelled.
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Send us a picture and we will provide a return address and a replacement or refund as preferred. Customers will be responsible for paying return shipping costs.
We've partnered directly with our manufacturers from around the world. and ship directly from their warehouse. This way we can provide the most affordable prices for you!